Customer Service

At Cubic Stays, our Service Charter is a pledge to you to provide a high quality of service, communication, and support for all your inquiries, concerns & feedback.

We are devoted to providing you with the very high levels of hospitality and customer service in all that we do to make your stay pleasant. Our service commitment infuses every aspect of our communication strategy; from our ethos to the training of our staff and the development of our relationship with you. Our app is fully equipped to register your concerns and complaints and our team is dedicated to resolve them within TAT.

Making communication smarter and easier

Our devoted on-site 24/7 customer service and facilities management teams are skilled to respond to your queries and requests on time and efficiently. We will resolve your queries within no time.

We have an eye for detail and are constantly evaluating our communication strategy to make sure we maintain our high standards of services delivered to you. In addition to issues concerning your stay or booking with us, we’d be grateful if you could also provide feedback on your thoughts and experiences to our dedicated teams. It is through responding to feedback that we can make improvements, so we value any insight you could share with us.

Building a strong relationship

Our commitment to providing you with the highest quality support while making your stay beautiful and memorable is our motto and is in line with our service offerings. Our highly trained on-ground staff are specialists in their fields, supported by a professional grooming program.